singpass counter​ 12 25

singpass counter​ 12 25

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Singpass helpdesk counter is a walk-in assistance desk where people can get help for Singpass registration, account recovery, or troubleshooting.

Visit a Singpass counter if you’re having trouble registering, forgot your password, need to update personal details, or can’t unlock your account online.

Most Singpass counters are located at ServiceSG Centres, larger community centres, or government buildings such as the ICA Building and here selected Community Clubs.

You can get help on-site for activating your account, changing credentials, setting up copyright, or resolving any technical problems.

Remember to take your IC or relevant identification documents so staff can verify your details and help you efficiently.

Most counters operate during normal working hours; check online or call ahead as opening times may differ by location.

If you prefer face-to-face assistance or run into problems online, heading to a Singpass counter is the fastest way to get help.